I hate making mistakes, but...
I made a mistake yesterday - a LITTLE mistake of using my initiative which backfired, resulting in a slightly annoyed client and a gentle admonition in an email - completely deserved.
I went straight into self-flagellation mode.
Justification, justification. Well, I was only trying to be helpful. At least my upset shows I care...
(Wrong on both counts, at least in part. I was trying to prove I can do everything by myself, which sometimes isn't possible. And, while I DO care, some part of that is caring about ME looking bad.)
Come on Caroline. Let's be rational about this.
- The sky didn't fall in.
- I admitted what I'd done immediately and took full responsibility for my actions.
- I apologised in writing.
- I won't make the same mistake again.
Ridiculous woman, me. Wasted an hour or so worrying and unable to produce any worthwhile work.
The very, very BEST thing I could have done? Acknowledged it, accepted responsibility, forgiven myself and said 'This is what I'm doing now...'
|By Sam Toft|